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01_Introduction to IT/01_introduction-to-it-support/01_program-introduction.en.srt 8.92 KB
01_Introduction to IT/01_introduction-to-it-support/01_program-introduction.en.txt 5.61 KB
01_Introduction to IT/01_introduction-to-it-support/01_program-introduction.mp4 43.27 MB
01_Introduction to IT/01_introduction-to-it-support/02_what-is-it.en.srt 7.45 KB
01_Introduction to IT/01_introduction-to-it-support/02_what-is-it.en.txt 4.64 KB
01_Introduction to IT/01_introduction-to-it-support/02_what-is-it.mp4 33.31 MB
01_Introduction to IT/01_introduction-to-it-support/03_what-does-an-it-support-specialist-do.en.srt 3.87 KB
01_Introduction to IT/01_introduction-to-it-support/03_what-does-an-it-support-specialist-do.en.txt 2.46 KB
01_Introduction to IT/01_introduction-to-it-support/03_what-does-an-it-support-specialist-do.mp4 17.14 MB
01_Introduction to IT/01_introduction-to-it-support/04_course-introduction.en.srt 3.62 KB
01_Introduction to IT/01_introduction-to-it-support/04_course-introduction.en.txt 2.04 KB
01_Introduction to IT/01_introduction-to-it-support/04_course-introduction.mp4 14.17 MB
01_Introduction to IT/02_history-of-computing/01_from-abacus-to-analytical-engine.en.srt 9.57 KB
01_Introduction to IT/02_history-of-computing/01_from-abacus-to-analytical-engine.en.txt 5.82 KB
01_Introduction to IT/02_history-of-computing/01_from-abacus-to-analytical-engine.mp4 44.29 MB
01_Introduction to IT/02_history-of-computing/02_the-path-to-modern-computers.en.srt 20.29 KB
01_Introduction to IT/02_history-of-computing/02_the-path-to-modern-computers.en.txt 10.79 KB
01_Introduction to IT/02_history-of-computing/02_the-path-to-modern-computers.mp4 63.64 MB
01_Introduction to IT/02_history-of-computing/03_kevin-career.en.srt 1.74 KB
01_Introduction to IT/02_history-of-computing/03_kevin-career.en.txt 1.06 KB
01_Introduction to IT/02_history-of-computing/03_kevin-career.mp4 9.67 MB
01_Introduction to IT/03_digital-logic/01_computer-language.en.srt 4.45 KB
01_Introduction to IT/03_digital-logic/01_computer-language.en.txt 2.74 KB
01_Introduction to IT/03_digital-logic/01_computer-language.mp4 14.73 MB
01_Introduction to IT/03_digital-logic/02_character-encoding.en.srt 4.75 KB
01_Introduction to IT/03_digital-logic/02_character-encoding.en.txt 2.8 KB
01_Introduction to IT/03_digital-logic/02_character-encoding.mp4 16.83 MB
01_Introduction to IT/03_digital-logic/03_binary.en.srt 4.42 KB
01_Introduction to IT/03_digital-logic/03_binary.en.txt 2.67 KB
01_Introduction to IT/03_digital-logic/03_binary.mp4 14.91 MB
01_Introduction to IT/03_digital-logic/05_how-to-count-in-binary.en.srt 4.61 KB
01_Introduction to IT/03_digital-logic/05_how-to-count-in-binary.en.txt 2.66 KB
01_Introduction to IT/03_digital-logic/05_how-to-count-in-binary.mp4 15.94 MB
01_Introduction to IT/04_computer-architecture-layer/01_abstraction.en.srt 3.51 KB
01_Introduction to IT/04_computer-architecture-layer/01_abstraction.en.txt 2.22 KB
01_Introduction to IT/04_computer-architecture-layer/01_abstraction.mp4 12.13 MB
01_Introduction to IT/04_computer-architecture-layer/02_computer-architecture-overview.en.srt 4.87 KB
01_Introduction to IT/04_computer-architecture-layer/02_computer-architecture-overview.en.txt 3.12 KB
01_Introduction to IT/04_computer-architecture-layer/02_computer-architecture-overview.mp4 20.49 MB
01_Introduction to IT/04_computer-architecture-layer/03_kevin-advice.en.srt 2.21 KB
01_Introduction to IT/04_computer-architecture-layer/03_kevin-advice.en.txt 1.32 KB
01_Introduction to IT/04_computer-architecture-layer/03_kevin-advice.mp4 10.3 MB
02_Hardware/01_the-modern-computer/01_module-introduction.en.srt 4.49 KB
02_Hardware/01_the-modern-computer/01_module-introduction.en.txt 2.8 KB
02_Hardware/01_the-modern-computer/01_module-introduction.mp4 23.43 MB
02_Hardware/01_the-modern-computer/02_introduction-to-computer-hardware.en.srt 6.5 KB
02_Hardware/01_the-modern-computer/02_introduction-to-computer-hardware.en.txt 3.92 KB
02_Hardware/01_the-modern-computer/02_introduction-to-computer-hardware.mp4 46.62 MB
02_Hardware/01_the-modern-computer/03_programs-and-hardware.en.srt 12.52 KB
02_Hardware/01_the-modern-computer/03_programs-and-hardware.en.txt 7.64 KB
02_Hardware/01_the-modern-computer/03_programs-and-hardware.mp4 72.15 MB
02_Hardware/01_the-modern-computer/05_joe-diversity.en.srt 1.86 KB
02_Hardware/01_the-modern-computer/05_joe-diversity.en.txt 1.14 KB
02_Hardware/01_the-modern-computer/05_joe-diversity.mp4 8.25 MB
02_Hardware/02_components/01_cpu.en.srt 6.76 KB
02_Hardware/02_components/01_cpu.en.txt 4.08 KB
02_Hardware/02_components/01_cpu.mp4 41.9 MB
02_Hardware/02_components/03_ram.en.srt 5.01 KB
02_Hardware/02_components/03_ram.en.txt 3 KB
02_Hardware/02_components/03_ram.mp4 24.74 MB
02_Hardware/02_components/04_motherboards.en.srt 5.3 KB
02_Hardware/02_components/04_motherboards.en.txt 3.32 KB
02_Hardware/02_components/04_motherboards.mp4 37.62 MB
02_Hardware/02_components/05_storage.en.srt 6.35 KB
02_Hardware/02_components/05_storage.en.txt 3.91 KB
02_Hardware/02_components/05_storage.mp4 35.05 MB
02_Hardware/02_components/07_power-supplies.en.srt 6.28 KB
02_Hardware/02_components/07_power-supplies.en.txt 3.97 KB
02_Hardware/02_components/07_power-supplies.mp4 30.34 MB
02_Hardware/02_components/08_mobile-devices.en.srt 6.65 KB
02_Hardware/02_components/08_mobile-devices.en.txt 3.57 KB
02_Hardware/02_components/08_mobile-devices.mp4 22.4 MB
02_Hardware/02_components/09_batteries-and-charging-systems.en.srt 7.45 KB
02_Hardware/02_components/09_batteries-and-charging-systems.en.txt 4.04 KB
02_Hardware/02_components/09_batteries-and-charging-systems.mp4 26.6 MB
02_Hardware/02_components/11_peripherals.en.srt 5.38 KB
02_Hardware/02_components/11_peripherals.en.txt 3.23 KB
02_Hardware/02_components/11_peripherals.mp4 26.69 MB
02_Hardware/03_starting-it-up/01_bios.en.srt 6.73 KB
02_Hardware/03_starting-it-up/01_bios.en.txt 4.28 KB
02_Hardware/03_starting-it-up/01_bios.mp4 37.33 MB
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02_Hardware/03_starting-it-up/02_bens-advice.en.txt 1.18 KB
02_Hardware/03_starting-it-up/02_bens-advice.mp4 8.26 MB
02_Hardware/03_starting-it-up/03_putting-it-all-together.en.srt 23.65 KB
02_Hardware/03_starting-it-up/03_putting-it-all-together.en.txt 14.26 KB
02_Hardware/03_starting-it-up/03_putting-it-all-together.mp4 226.26 MB
02_Hardware/03_starting-it-up/04_mobile-device-repair.en.srt 4.47 KB
02_Hardware/03_starting-it-up/04_mobile-device-repair.en.txt 2.35 KB
02_Hardware/03_starting-it-up/04_mobile-device-repair.mp4 13.18 MB
02_Hardware/04_hardware-graded-assessment/01_one-program-many-futures.en.srt 1.97 KB
02_Hardware/04_hardware-graded-assessment/01_one-program-many-futures.en.txt 1.05 KB
02_Hardware/04_hardware-graded-assessment/01_one-program-many-futures.mp4 6.82 MB
03_Operating System/01_whats-an-operating-system/01_module-introduction.en.srt 4.77 KB
03_Operating System/01_whats-an-operating-system/01_module-introduction.en.txt 2.92 KB
03_Operating System/01_whats-an-operating-system/01_module-introduction.mp4 19.1 MB
03_Operating System/01_whats-an-operating-system/02_remote-connection-and-ssh.en.srt 9.77 KB
03_Operating System/01_whats-an-operating-system/02_remote-connection-and-ssh.en.txt 4.96 KB
03_Operating System/01_whats-an-operating-system/02_remote-connection-and-ssh.mp4 31.63 MB
03_Operating System/01_whats-an-operating-system/03_remote-connections-on-windows.en.srt 6.61 KB
03_Operating System/01_whats-an-operating-system/03_remote-connections-on-windows.en.txt 3.57 KB
03_Operating System/01_whats-an-operating-system/03_remote-connections-on-windows.mp4 20.22 MB
03_Operating System/01_whats-an-operating-system/05_components-of-an-operating-system.en.srt 10.58 KB
03_Operating System/01_whats-an-operating-system/05_components-of-an-operating-system.en.txt 6.51 KB
03_Operating System/01_whats-an-operating-system/05_components-of-an-operating-system.mp4 35.5 MB
03_Operating System/01_whats-an-operating-system/07_files-and-file-systems.en.srt 6.27 KB
03_Operating System/01_whats-an-operating-system/07_files-and-file-systems.en.txt 3.86 KB
03_Operating System/01_whats-an-operating-system/07_files-and-file-systems.mp4 23.17 MB
03_Operating System/01_whats-an-operating-system/09_process-management.en.srt 4.11 KB
03_Operating System/01_whats-an-operating-system/09_process-management.en.txt 2.5 KB
03_Operating System/01_whats-an-operating-system/09_process-management.mp4 14.15 MB
03_Operating System/01_whats-an-operating-system/10_memory-management.en.srt 3.14 KB
03_Operating System/01_whats-an-operating-system/10_memory-management.en.txt 1.82 KB
03_Operating System/01_whats-an-operating-system/10_memory-management.mp4 11.71 MB
03_Operating System/01_whats-an-operating-system/11_i-o-management.en.srt 3.3 KB
03_Operating System/01_whats-an-operating-system/11_i-o-management.en.txt 2.05 KB
03_Operating System/01_whats-an-operating-system/11_i-o-management.mp4 10.66 MB
03_Operating System/01_whats-an-operating-system/12_interacting-with-the-os-user-space.en.srt 5.65 KB
03_Operating System/01_whats-an-operating-system/12_interacting-with-the-os-user-space.en.txt 3.37 KB
03_Operating System/01_whats-an-operating-system/12_interacting-with-the-os-user-space.mp4 19.74 MB
03_Operating System/01_whats-an-operating-system/13_logs.en.srt 3.53 KB
03_Operating System/01_whats-an-operating-system/13_logs.en.txt 2.18 KB
03_Operating System/01_whats-an-operating-system/13_logs.mp4 13.52 MB
03_Operating System/01_whats-an-operating-system/14_the-boot-process.en.srt 3.64 KB
03_Operating System/01_whats-an-operating-system/14_the-boot-process.en.txt 2.19 KB
03_Operating System/01_whats-an-operating-system/14_the-boot-process.mp4 10.81 MB
03_Operating System/01_whats-an-operating-system/15_mobile-operating-systems.en.srt 3.24 KB
03_Operating System/01_whats-an-operating-system/15_mobile-operating-systems.en.txt 1.72 KB
03_Operating System/01_whats-an-operating-system/15_mobile-operating-systems.mp4 11.55 MB
03_Operating System/01_whats-an-operating-system/16_cindy-drive-career-path.en.srt 2.41 KB
03_Operating System/01_whats-an-operating-system/16_cindy-drive-career-path.en.txt 1.42 KB
03_Operating System/01_whats-an-operating-system/16_cindy-drive-career-path.mp4 12.8 MB
03_Operating System/02_installing-an-operating-system/01_choosing-an-operating-system.en.srt 5.55 KB
03_Operating System/02_installing-an-operating-system/01_choosing-an-operating-system.en.txt 3.47 KB
03_Operating System/02_installing-an-operating-system/01_choosing-an-operating-system.mp4 21.98 MB
03_Operating System/02_installing-an-operating-system/03_virtual-machines.en.srt 3.47 KB
03_Operating System/02_installing-an-operating-system/03_virtual-machines.en.txt 1.89 KB
03_Operating System/02_installing-an-operating-system/03_virtual-machines.mp4 13.12 MB
03_Operating System/02_installing-an-operating-system/04_installing-windows.en.srt 5.5 KB
03_Operating System/02_installing-an-operating-system/04_installing-windows.en.txt 3.22 KB
03_Operating System/02_installing-an-operating-system/04_installing-windows.mp4 33.83 MB
03_Operating System/02_installing-an-operating-system/05_installing-linux.en.srt 8.92 KB
03_Operating System/02_installing-an-operating-system/05_installing-linux.en.txt 5.2 KB
03_Operating System/02_installing-an-operating-system/05_installing-linux.mp4 30.06 MB
03_Operating System/02_installing-an-operating-system/07_what-is-chrome-os.en.srt 4.84 KB
03_Operating System/02_installing-an-operating-system/07_what-is-chrome-os.en.txt 3.03 KB
03_Operating System/02_installing-an-operating-system/07_what-is-chrome-os.mp4 26.88 MB
03_Operating System/02_installing-an-operating-system/08_installing-mac-os-x.en.srt 4.71 KB
03_Operating System/02_installing-an-operating-system/08_installing-mac-os-x.en.txt 2.99 KB
03_Operating System/02_installing-an-operating-system/08_installing-mac-os-x.mp4 18.09 MB
03_Operating System/02_installing-an-operating-system/09_tri-ngo-obstacles-how-to-be-successful-in-it.en.srt 2 KB
03_Operating System/02_installing-an-operating-system/09_tri-ngo-obstacles-how-to-be-successful-in-it.en.txt 1.25 KB
03_Operating System/02_installing-an-operating-system/09_tri-ngo-obstacles-how-to-be-successful-in-it.mp4 18.39 MB
03_Operating System/02_installing-an-operating-system/11_introduction-to-qwiklabs.en.srt 2.47 KB
03_Operating System/02_installing-an-operating-system/11_introduction-to-qwiklabs.en.txt 1.28 KB
03_Operating System/02_installing-an-operating-system/11_introduction-to-qwiklabs.mp4 13.87 MB
04_Networking/01_what-is-networking/01_module-introduction.en.srt 5.42 KB
04_Networking/01_what-is-networking/01_module-introduction.en.txt 3.47 KB
04_Networking/01_what-is-networking/01_module-introduction.mp4 26.3 MB
04_Networking/01_what-is-networking/02_basics-of-networking.en.srt 12.02 KB
04_Networking/01_what-is-networking/02_basics-of-networking.en.txt 7.13 KB
04_Networking/01_what-is-networking/02_basics-of-networking.mp4 46.21 MB
04_Networking/01_what-is-networking/03_networking-hardware.en.srt 5.92 KB
04_Networking/01_what-is-networking/03_networking-hardware.en.txt 3.61 KB
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04_Networking/01_what-is-networking/04_language-of-the-internet.en.srt 2.87 KB
04_Networking/01_what-is-networking/04_language-of-the-internet.en.txt 1.82 KB
04_Networking/01_what-is-networking/04_language-of-the-internet.mp4 13.62 MB
04_Networking/01_what-is-networking/05_the-web.en.srt 5.02 KB
04_Networking/01_what-is-networking/05_the-web.en.txt 3.1 KB
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04_Networking/01_what-is-networking/06_victor-first-job.en.srt 2.31 KB
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04_Networking/01_what-is-networking/06_victor-first-job.mp4 10.68 MB
04_Networking/02_limitations-of-the-internet/01_history-of-the-internet.en.srt 6.43 KB
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04_Networking/02_limitations-of-the-internet/03_changing-careers.mp4 8.07 MB
04_Networking/03_impact-of-the-internet/01_impact.en.srt 6.17 KB
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04_Networking/03_impact-of-the-internet/04_gian-what-he-does-in-android-security.en.srt 1.93 KB
04_Networking/03_impact-of-the-internet/04_gian-what-he-does-in-android-security.en.txt 1.21 KB
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04_Networking/03_impact-of-the-internet/05_privacy-and-security.en.txt 3.85 KB
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04_Networking/03_impact-of-the-internet/06_heather-adkins-keeping-hackers-out.en.srt 2.99 KB
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04_Networking/03_impact-of-the-internet/06_heather-adkins-keeping-hackers-out.mp4 15.72 MB
04_Networking/03_impact-of-the-internet/07_learner-story-melinda.en.srt 856 B
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05_Software/01_introduction-to-software/01_module-introduction.en.srt 3.8 KB
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05_Software/01_introduction-to-software/02_what-is-software.en.srt 4.2 KB
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05_Software/01_introduction-to-software/06_recipe-for-computing.en.srt 5.09 KB
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05_Software/02_interacting-with-software/01_managing-software.en.srt 4.36 KB
05_Software/02_interacting-with-software/01_managing-software.en.txt 2.78 KB
05_Software/02_interacting-with-software/01_managing-software.mp4 26.63 MB
05_Software/02_interacting-with-software/02_installing-updating-and-removing-software-on-windows.en.srt 3.6 KB
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05_Software/02_interacting-with-software/03_installing-updating-and-removing-software-on-linux.en.srt 2.44 KB
05_Software/02_interacting-with-software/03_installing-updating-and-removing-software-on-linux.en.txt 1.42 KB
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05_Software/02_interacting-with-software/04_software-automation.en.srt 2.07 KB
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05_Software/02_interacting-with-software/04_software-automation.mp4 12.44 MB
06_Troubleshooting/01_troubleshooting-best-practices/01_module-introduction.en.srt 3.06 KB
06_Troubleshooting/01_troubleshooting-best-practices/01_module-introduction.en.txt 1.87 KB
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06_Troubleshooting/01_troubleshooting-best-practices/02_ask-questions.en.txt 3.58 KB
06_Troubleshooting/01_troubleshooting-best-practices/02_ask-questions.mp4 30.96 MB
06_Troubleshooting/01_troubleshooting-best-practices/03_isolating-the-problem.en.srt 4.68 KB
06_Troubleshooting/01_troubleshooting-best-practices/03_isolating-the-problem.en.txt 2.67 KB
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06_Troubleshooting/01_troubleshooting-best-practices/04_follow-the-cookie-crumbs.en.txt 2.65 KB
06_Troubleshooting/01_troubleshooting-best-practices/04_follow-the-cookie-crumbs.mp4 24.54 MB
06_Troubleshooting/01_troubleshooting-best-practices/05_start-with-the-quickest-step-first.en.srt 2.74 KB
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06_Troubleshooting/01_troubleshooting-best-practices/05_start-with-the-quickest-step-first.mp4 17.1 MB
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06_Troubleshooting/01_troubleshooting-best-practices/08_amir-attributes.mp4 10.96 MB
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06_Troubleshooting/02_customer-service/01_intro-to-soft-skills.mp4 70.2 MB
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06_Troubleshooting/02_customer-service/02_anatomy-of-an-interaction.mp4 51.93 MB
06_Troubleshooting/02_customer-service/03_how-to-deal-with-difficult-situations.en.srt 15.09 KB
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06_Troubleshooting/02_customer-service/03_how-to-deal-with-difficult-situations.mp4 80.27 MB
06_Troubleshooting/03_documentation/01_ticketing-systems-and-documenting-your-work.en.srt 3.72 KB
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06_Troubleshooting/03_documentation/03_documenting-in-ticketing-systems.mp4 7.78 MB
06_Troubleshooting/04_getting-through-a-technical-interview/01_your-opportunity-for-success.en.srt 3.16 KB
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06_Troubleshooting/04_getting-through-a-technical-interview/01_your-opportunity-for-success.mp4 12.46 MB
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06_Troubleshooting/04_getting-through-a-technical-interview/02_standing-out-from-the-crowd.mp4 23.23 MB
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06_Troubleshooting/04_getting-through-a-technical-interview/07_showing-your-best-self-during-the-interview.mp4 11.81 MB
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06_Troubleshooting/04_getting-through-a-technical-interview/08_interview-role-play-customer-service.mp4 26.27 MB
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06_Troubleshooting/06_course-wrap-up/02_sabrina-no-degree.en.srt 1.43 KB
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06_Troubleshooting/06_course-wrap-up/02_sabrina-no-degree.mp4 10.74 MB
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06_Troubleshooting/06_course-wrap-up/03_congratulations.mp4 1.66 MB
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